Inc.com names Ribbit Mobile one of the Best Voicemail Management Services

March 3rd, 2010 by Kristie Wells | located in Articles and Media Mentions | No Comments » | trackback

When looking for a solid voicemail management services, Inc. recently reviewed several products and found EVoice, Google Voice and our own Ribbit Mobile top of class in this suite, with Ribbit Mobile getting the win for best transcription quality.

From their post:

RIBBIT MOBILE: A good choice for VoIP fans, Ribbit Mobile can also route calls to services like Skype. You can make Web calls using your Ribbit account. Ribbit’s transcriptions, which are checked by people, were the most accurate of the bunch. COST: Currently in free beta

Nice.

World’s First Camera Phone

February 19th, 2010 by Kristie Wells | located in Things That Make Us Laugh | No Comments » | trackback

Found this little nugget from Chris Madden.

Take Back Your ‘Voicemail’ Messages

February 17th, 2010 by Kristie Wells | located in Features | No Comments » | trackback

Has this happened to you? Someone left you an awesome voicemail message – funny, sweet, or otherwise memorable – and you saved it so that you could listen to it again later. Then life got busy, and when you finally dialed back into your voicemail box to listen to the message, it was gone.

It’s happened to all of us at one time or another, and it’s just one of the reasons we’re through with carrier voicemail. Not only are we fed up with having our messages automatically deleted after 21 days, we’re also tired of dialing into a remote voicemail box to listen to our messages and not being able to share them or access them easily.

That’s why one of our favorite Ribbit Mobile features is the online message inbox – a single place where you can read or listen to your messages in whatever order you want. You can sort your messages by sender; you can even search for words or phrases if you want to find one particular voicemail. And best of all: you can save your messages as long as you want to.

So next time your best friend calls and sings Happy Birthday on your voicemail, or your colleague leaves client information that you’ll need for future reference… you can be confident that those messages will be there for you, as long as you need them.

Isn’t that the way it SHOULD be? They’re your messages, after all…

If you could get back one voicemail that was lost… what would it be?

Lifetime voicemail archive and voice to text from Ribbit Mobile are a contractor’s dream.

February 10th, 2010 by Kristie Wells | located in Success Stories | No Comments » | trackback

Remodeling can be a tough business. Just ask Jeff Weintraub – he’s been a contractor specializing in remodeling for over a decade, and he’s seen it all. A client might have one idea when they first sit down with Jeff, but they might later decide they want something different. Yellow tile instead of white. Bleached pine instead of cherry wood. It’s all part of the process.

Since Jeff is often on noisy job sites throughout the day, he can’t often take phone calls, so his voicemail messages pile up. Many of them contain specific change instructions or requests – which directly affect what he’s going to do the next day. He always dreaded trying to catch up with messages at the end of the day, but now that Ribbit Mobile transcribes all of his messages for him, he can spend that time doing other things.

Even more valuable to Jeff is the fact that he can keep his client messages as long as he wants to. “It someone leaves me a change request, and later forget, or they ask me why I did something a certain way, I can refer back to their voicemail,” he explains. He can forward clients the relevant messages, or they can listen to them together. “Having the archive really helps clear up misunderstandings.”

Jeff saves the messages in his online message inbox, knowing that he can access them at any time, even months later, if questions should ever arise. It’s one less thing this busy contractor has to worry about.

Hear it in Jeff’s own words:

Start your engines: Sprint is now supported!

February 2nd, 2010 by Kristie Wells | located in Features | No Comments » | trackback

Great news!  Sprint customers can now sign up for Ribbit Mobile.  Sprint made this possible by dropping their per-minute call forwarding fees and allowing their customers to activate call forwarding on their mobile phones.

What does this mean?
Sprint customers can now enjoy all the benefits of Ribbit Mobile.  After a short set-up process that connects your phone to Ribbit, you’ll be ready to go! Your phone will still work the same way it always has; the only change is that when you don’t answer an incoming call, that call will be forwarded to Ribbit. Ribbit will then direct the call based on your preferences. For instance, you can choose to have incoming calls ring on other phones, such as your home or office phone. If you don’t answer and your caller leaves a message, Ribbit will convert the voicemail into text.

Ribbit will send you the transcribed version of your new voicemail via text message or email - so you can scan it quickly, wherever you are. You can also listen to the message if you choose. All your messages are available online for you to view or listen to whenever you want. No more messages disappearing after 21 days! A Ribbit account also includes features such as text messaging, browser based calling, and Caller ID 2.0 which connects with your Twitter, Facebook, Twitter, and Flickr communities.  You can log in to the account page from your computer at www.ribbit.com/mobile or on your smart phone at m.ribbit.com.

Next time you’re at the racetrack or in a meeting, you can stop worrying about missing calls - just read and reply to to your messages as they arrive without missing a beat.

Sign up today.

Carrier Support:  In the US, Ribbit also supports AT&T, Verizon, and T-Mobile.

From the Doghouse: Why I Don’t Check Voicemail Anymore

February 1st, 2010 by Kristie Wells | located in General | 1 Comment » | trackback

Jennifer found this cartoon on the pains of voicemail, and I just had to share. Resonates so deeply with many of us (pre Ribbit Mobile of course).

Of course, I then spent the next 10 minutes going through some of their previous work and found other goodies.

Ribbit Mobile named “App of the Week” on New York Times’ Gadgetwise

January 20th, 2010 by Kristie Wells | located in Articles and Media Mentions, Awards | No Comments » | trackback

I love coming into the office and finding a little nugget of goodness to start my day off right. Today it is seeing the New York Times’ blog, Gadgetwise, naming Ribbit Mobile their App of the Week. Sweet.

From their website:

Among the most compelling features Ribbit…is the ability to have a single number that rings all of your phones…also transcribe your voicemail to an SMS or e-mail message so you can see which calls need immediate attention without checking voicemail. Voicemail messages can be forwarded, and you can record and e-mail audio messages. Ribbit also links your contacts with your Twitter and Facebook accounts, so when you make or receive a call you see the most recent posts from the person on the other end of the line.

Thanks Gadgetwise!

No phone? No service? No problem.

January 19th, 2010 by Jennifer Jeffrey | located in Features | No Comments » | trackback

My iPhone is generally fairly reliable, but wouldn’t you know it – it suddenly turned wonky on a weekend when I had a big project due. I didn’t have the time to take my phone in for troubleshooting, but I HAD to know who was calling, and HAD have access to my messages.

Cue Ribbit Mobile. I simply logged into my account online to see who had called, and who had left me a message. Throughout the weekend, I was able to check my missed calls, read my messages, and make calls via the web-based phone. Since I have my preferences set to use my mobile number as my Caller ID, the people I was calling knew it was me on the other line.

It’s the little things that matter… and having a backup phone through Ribbit Mobile made what could have been a very stressful weekend a relatively calm one.

This feature even comes in handy when my iPhone is perfectly well behaved. My parents live in a rural area, where mobile coverage is iffy at best; going to visit them was always somewhat stressful, as I was almost guaranteed to miss important calls. But they do get internet, so now I can extend my visits, knowing that I can still access all my phone communications online through Ribbit Mobile. It sure makes my mom happy…

Where would you go more often if you didn’t have to worry about losing service on your mobile phone?

10 Ways to Use Ribbit Mobile in 2010

January 14th, 2010 by Dan Seyer | located in Features, How To | No Comments » | trackback

Happy New Year!  We wanted to take a moment to celebrate this new decade with you by sharing 10 ways you can use Ribbit Mobile in 2010.

1. Read your voicemail like email
Business-grade voicemail transcriptions are the #1 reason people use Ribbit Mobile today.  We’ve heard positive feedback about our transcription quality, and iPhone users were thrilled when we released our first mobile app.  Sign up today, link your mobile phone, and enjoy all the benefits of having your voicemail messages transcribed to text and sent directly to your phone.

2. Make and receive calls, even in areas with poor mobile coverage
If you have poor mobile phone coverage at home or at work, Ribbit can help. In your Ribbit Mobile account, you can easily set up a new IP/Internet Phone (VoIP) phone or route your mobile calls to any of your existing phones. For instance - if you’re heading up to the mountains for a ski weekend but worry about having no mobile coverage, Ribbit can route calls to your mobile phone to ring the phone at your destination.

Here’s how: after you activate Ribbit on your mobile phone, you can add additional phones. From the Quick Links menu at the top of the account page, select Add Phones & Numbers and then select the type of phone you want to add.  Once you’d added your phone, setup your call routing profile.  All inbound calls to Ribbit will then be routed to all the phones you’ve set to Ring.

3. Get a local number to assist with a job search
If you’re looking for a job in 2010, you may be given higher priority if you’re local to where you’re seeking work. Why not include a local number on your resume? Simply log in to Ribbit Mobile and request a Ribbit Mobile number for your account in the area code where you’re searching.

4. Set up a dedicated sales hotline
Need a sales hotline for your customers? Set up a Ribbit Number dedicated to sales calls. If sales calls are handled by more than one person, add each of their phone numbers in the call routing profile. If a call isn’t answered, Ribbit will take a message and transcribe it to text, so you’ll have more information about the caller before you you respond.

5. Create a company support line
Need an efficient way to handle support? Here’s a great solution: first, set up a Ribbit Number to use as your support line.  Then set up call routing so that your available support team can answer live support calls. For times when calls cannot be answered, set email and/or SMS (text) notifications to go to all the right people so your collective team can respond quickly.

6. Add a virtual “messages only” number
It can be very useful to have a phone number that only receives messages. Simply get a Ribbit Number and set up alerts to receive both text transcriptions and audio files of the messages via email and/or SMS (text).

7. Set up a “Parent Finder” number
Do your children have to dial multiple numbers when they need to get in touch with mom or dad? A great solution is to set up a Ribbit Number to dial all mom and dad’s phones… simple and effective.

8. Make and send Group or Company announcements via MP3
Now you can quickly and easily send audio announcements to your entire group or company. Set up a new Ribbit Mobile account, add a Ribbit Number to the account, then set up notifications for all message recipients. To do this, add each email recipient’s address or set up an email distribution list and add that distribution list as a single notification email.  To create the audio message, call your Ribbit Number from any phone and leave a “voicemail” - this message will be sent to your entire group or company via MP3 and text.

9. Make conference calls fast
Need to create instant group calls on the fly? Try out our Conference Now app - simply go to apps.ribbit.com and select the Conference Now app.  Post it to your iGoogle page (everyone has one).  Then, log in to the app with your Ribbit Mobile account and enter up to five numbers, including you that you want to call.  Click Start. The app will dial all the numbers at once.

10.  Call home from all around the globe
Ribbit lets you make calls over the internet, which is especially handy when you’re out of your mobile service area - such as traveling in a distant country, or in the sky with WiFi.  Sign in to Ribbit Mobile and use the Flash phone to make calls to any US phone (international calling will be open once we’re out of beta).  And best of all, you can use your mobile Caller ID so the person you’re calling will know who is on the other line.

We know there are many more ways to use Ribbit Mobile, and we look forward to learning from you in 2010.

On the Road with Glenn Morroni and Ribbit Mobile

December 29th, 2009 by Jennifer Jeffrey | located in Success Stories | No Comments » | trackback

When Glenn Morroni sat down with us to chat about Ribbit Mobile, he gave us some valuable insights about into the sales profession: different sales jobs require varying amounts of time on the road, or in meetings, or face-to-face with clients, but they all have one thing in common: they have to be responsive to client needs in order to be successful.

Glenn is in sales for the packaging industry, and spends a lot of time on the road. He told us that his clients and prospects often leave messages that need to be acted upon – they request a quote, for instance, or ask for more information – and the conversation often goes back and forth. Glenn calls it “voicemail tag.”

He likes Ribbit Mobile because it transcribes his voicemails and sends them to his email inbox. When a voicemail comes in, he can then track down the information requested, create a new email to his client, and attach a copy of the original voicemail. It demonstrates Glenn’s responsiveness and attention to detail, saves him time and puts a stop to voicemail tag. As Glenn says: “Ribbit Mobile makes me so much more efficient.”

Take a listen:

Are you in sales? How can Ribbit Mobile help? Let us know in the comments.